Our experience as Cargo Relocation Engineers is that all this good advice and info are flying off into lala land. Hardly anyone in the logistics chain acts within the customer service paradigm.
Inbound Logistics needs to target brokers and ceo's of carriers. Get them to seminars, illustrate the benefits like sigma 7, rewarding service at all levels. Until you can change the paradigm of " the cheaper the better", which is the what rules logistics currently, nothing will change and it needs to change to reflect your spot on observations.
Thank you for the good feedback. We are constantly trying to broaden our readership and agree that much more needs to be done.
Inbound Logistics Editorial Team
Information in this article by Svetlana, as a contributer of Bryant Surety Bonds which states Broker must have insurance is absolutely bogus. Can I see her Regulation that requires brokers to have insurance. She will find no Federal Statute or Regulation reqiuiring licensed and bonded brokers to HAVE insurance1 vote
Since we always have to do research, we have to start and stop the survey. If it were printable or savable, either one, we would have a way to record what we knew so far and not have to start again from scratch each time we went into the application.1 vote
I just wanted to say thank you so much for making such a great magazine! I teach Supply Chain Management at State College High School and am always looking for relevant stories and cases to share with my students. I require my students to also read the magazine on their own time and visit the website frequently. I have found the stories very useful and fun for my high school students to read. Thanks for being a great resource!5 votes
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